diyHDTV.com Refund/Return and Cancellation Policy

Customer may return unopened items purchased at diyHDTV.com within 7 days of the original delivery date. diyHDTV.com will pay the return shipping costs if the product is defective or the return is a result of diyHDTV.com's error, (i.e. sent wrong mount based on your DIY TV Kit specifications). If an item is returned for any other reason, Customer is responsible for the return shipping costs and a 20% restocking fee will be applied. Packages that are refused by carrier will be charged the 20% restocking fee plus shipping costs. No returned merchandise will be accepted without a Return Merchandise Authorization (RMA). A credit will be in the same manner as original payment within 14-21 days of receiving the returned item.

Please contact us support@diyhdtv.com if you have any questions regarding our return policy.

Return Process- Please email to get your RMA Number at: support@diyhdtv.com Include your order number and the items you wish to return

We will respond via e-mail with a Product Return Form that will direct you on where to ship the item(s)

Sincerely, 

diyHDTV.com